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Rolfe Property Clients & Testimonials

What makes Rolfe Property Services different is that we are a privately owned and operated Canberra based business. This means we are very much committed to building relationships with you so you receive the highest level of service possible. We believe that being able to provide you with confidential and personal service comes directly from building a relationship with you.

Currently, we include the Australian Competition and Consumer Commission, Department of Immigration and Border Protection, National Museum of Australia, The Treasury and the National Gallery of Australia as clients.

We employ a team of managers who are all based in Canberra so you will build a relationship with an assigned manager. This means you have peace of mind, that should your assigned manager be unavailable, another manager can quickly and easily speak to you and provide support. Your business won't be affected because your manager is unavailable or is based inter-state.

Here are what a few clients have said about us.

With over 800 000 visitors per year it's vitally important that Rolfe do a great job with looking after our cleaning and waste management.

They've been cleaning for us for eight years, now in their second contract with us, and they aren't one of those companies that sit back and rest on their laurels once they've won the contract.

They are responsive to our needs and requests and when we want to make variations or changes to operations then they are open to the discussion and flexible in ensuring the relationship works for both sides.

I've recommended them on many occasions.

Peter Harkness
National Museum of Australia
I've recommended them on many occasions.
Peter Harkness - National Museum of Australia

We recently had a building inspection with our landlords and they commented on the quality of the carpet; given it is 6 years old. They also said our data cupboards are some of the cleanest they've ever seen and our kitchens are not showing their age like similar properties are. We said maybe they should contact Rolfe!

We have an extremely good relationship with our contract manager across both our sites. She takes her job very seriously and she is always responsive. That's really important for us because we need a clean office environment otherwise staff can't undertake their work effectively.

I've recommended Rolfe in the past and we have also been a referee for them in tender processes.

Mal Wilkinson
Australian Competition and Consumer Commission
I've recommended Rolfe in the past and we have also been a referee for them in tender processes.
Mal Wilkinson - Australian Competition and Consumer Commission

Rolfe started with us in 2007 and have been flexible, as we have grown, into cleaning our seven ACT properties.

It is important that they do their job well as it ensures that our staff are happy and complaints are kept low. That means I can concentrate on other aspects of my role more fully.

It is great working with them. They are approachable, very professional and any issues are promptly attended to.

One of the real positives, being a local business, is that the owners of Rolfe are very interested in our business. That means we actually get to see and speak with them.

They are easy to work with and I would definitely recommend them.

Michael Forster Department of Immigration and Border Protection
It is great working with Rolfe. They are approachable, very professional and any issues are promptly attended to.
Michael Forster - Department of Immigration and Border Protection

If your current cleaning contractor isn't meeting your needs then we would welcome the opportunity to outline how we can help.

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Aerial photograph of the National Museum of Australia in Canberra

As testimony to our outstanding services, Rolfe Property Services is the proud recipient of two Nationally Acclaimed Golden Service Awards for excellence in the categories of Tourism and Leisure (National Museum of Australia) and Healthcare (Calvary HealthCare ACT).

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